Affordable Web hosting solution


Frequently asked questions

What happens after I order my hosting account?

Your hosting account will be created within few hours we receive your payment. After the account is created, you will be sent a welcome e-mail with all the login information that you need to access your account and control panel.

What control panel do you offer?

We offer Plesk control panel. Login here.

How do I change permissions on files and folder?

  1. Login to your control panel.
  2. Click Manage files on Domain.
  3. Choose the domain. Proceed to the file or folder you like to change permissions on.
  4. Click the lock icon next to folder or file name. Make Plesk IIS User (IUSR_...) selected on the left.
  5. Check off both "Allow inheritable permissions ..." and "Replace permission entries ..." checkboxes.
  6. Check off Full Control and click OK button.

How do I manage my databases?

  1. Login to your control panel.
  2. Proceed to Home->Select your domain->Databases.
  3. Choose the database.
  4. Click Web Admin icon.

How do I access my website via FTP?

First of all you need to create a FTP account.
  1. Login to your control panel.
  2. Proceed to Home->Select your domain->FTP Accounts.
  3. Click Add New FTP Account icon to create an account.
Now you can access your website via FTP. Use ftp.yourdomainname.com as a server address.

Do you provide Webmail access?

Yes, login here

How do I setup SMTP and POP3 mail servers?

As a first step you need to create a mail account.

  1. Login to your control panel.
  2. Proceed to Home->Select your domain->Mail.
  3. Click Add New Mail Name icon to create an account.
Use yourdomain.com as both SMTP and POP3 mail servers. Use full email address (user@yourdomain.com) as a username.

How do I access web stats?

To view web stats (AWStats) proceed to http://www.mydomain.com/plesk-stat/webstat/

This directory is password protected.
To create a user proceed to Home->Protected URLs->/plesk-stat. Add a new user. Now you can access your web stats.

What DNS nameservers I need to use?

ns1.inspirunner.com
ns2.inspirunner.com

How do I pay my invoices?

Logon to billing control panel here

How do I cancel account?

If you are not completely satisfied with our Web hosting services, you can just notify us in writing via e-mail that you wish to cancel. Your web hosting service will work until the end of your billing cycle.

Contact Info:

World Wide Web: www.inspirunner.com
Email: support@inspirunner.com
Inspirunner.com
Herndon VA, 20171, USA
1-888-290-6617
 

Testimonials:

Image After buying the software, i was surprised with a more then complete after sales service with a very short response time and adequate answers and suggestions. By doing this I was ensured of a seamless integration of software and web hosting service. Considering the fact that the service on software and web hosting meets the same high standards, there is nothing more I can think of. Great service!

Jo Lukasik, The Netherlands

Image Support is number one, ease of use, reasonably priced, and ability to make it work with my asp software was also important.

James